Shipping Policy
Patakha Shipping Policy
Thank you for choosing Patakha! We’re excited to get your order to you. Below are the details of our shipping policy to ensure a smooth and enjoyable shopping experience.
Shipping Methods & Rates
We offer a variety of shipping options to meet your needs:
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days
- Overnight Shipping: 1 business day (available in select areas)
Shipping rates are calculated at checkout based on your location and chosen shipping method.
Processing Time
Orders are typically processed within 1-3 business days. Please allow additional time during peak seasons or holidays. Once your order has shipped, you will receive a confirmation email with tracking information.
International Shipping
We currently offer international shipping to select countries. Please note that customs fees, duties, and taxes may apply and are the responsibility of the customer.
Order Tracking
Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your shipment through our website or the carrier’s site.
Delivery Issues
If your order hasn’t arrived within the expected timeframe, please reach out to our customer service team at [your contact email]. We will do our best to assist you in resolving any issues.
Lost or Stolen Packages
Patakha is not responsible for lost or stolen packages. If your tracking information shows that your package was delivered but you cannot find it, we recommend checking with your neighbors or local delivery services. If you believe your package is lost, please contact us for further assistance.
Returns & Exchanges
For information about returns and exchanges, please refer to our Returns Policy [link to your returns policy].
Contact Us
If you have any questions about your order or our shipping policy, feel free to reach out to us at thepatakha21@gmail.com.
Thank you for supporting Patakha! We can’t wait for you to enjoy your purchase!
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